E-mail messaging

Welcome to the Cathay United Bank website. If you have any questions or recommendations regarding the products or services we provide, please provide your valuable opinions so that we may make the corresponding improvements. Reminder: for urgent requests (such as loss of credit card), please call our 24-hour customer service center (dial service hotline 02-2383-1000 or 0800-818-001 for local calls). Additionally, in order to improve service quality and ensure the fastest response and handling of your problems, please provide your personal information (* represent mandatory sections) as well. Thank you!

To protect your rights and interests, please first peruse the Personal Information Utilization Notice and Declaration(Click here to peruse the contents of this Declaration). By completing and submitting this information, you shall be regarded as having demonstrated your full understanding and agreement to the relevant terms.

Items marked with the asterisk (*) must be completed

Category： General Assistance Personal Account

Personal identification numbers：

Please fill out your personal identification numbers

*Name：

Please fill out your name

Mr. Ms.

*Contact number：

Please fill out your contact number

*E-mail address：

Please fill out your e-mail address

Are you a client of Cathay United Bank： Yes No

*Message： (Please limit your message to 1000 characters)

Please fill out message

『If you are outside of Taiwan, please provide your current country, country code, and the time available for us to contact you(GMT+8). Thank you for your cooperation.』

*Verification code：

  Reload

Please enter verification code

submit