Anti-Fraud Guard Network
we shoulder the responsibility of building an anti-fraud guard network and protects daily life through comprehensive anti-fraud strategies and...
Digital Finance: Supporting Clients to Accomplish Financial Goals
CUB's digital services prioritize "customer experience" as the core focus. In addition to introducing diverse digital services and products, CUB also collaborates with internal and external partners to develop various services and aims to create the best online and offline digital experiences.
Valuing and Promoting Inclusive Finance
CUB values fairness in customer service, financial consumer protection, and financial inclusiveness. To ensure the effective implementation of financial inclusiveness across various initiatives, CUB actively plans and promotes financial inclusive services and measures for fair treatment of elderly customers, aiming to provide appropriate products and services to clients.
Key Features
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All-in-One Digital Financial Service Platform: CUBE App
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Without Distance Limitations: CUBE Online Banking, and Financial Service Web
| Payment Calendar | The accounting calendar is the first of its kind in the industry, integrating cross-commodity withholding information within the Bank, including: credit card statements, fund withholding, intelligent investment including management fee withholding, loan withholding and other information. In the future, we will further improve the financial products to be withheld by the whole bank and the whole group, and help customers grasp their daily consumption expenses and become a personal account manager for users. |
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| Balance Sheet | The personalized asset management service dashboard integrates cross-product information such as local currency, foreign currency, investment, credit card, loan, etc., and integrates asset allocation in real time through new visual charts. In the future, it is expected to add a chart of asset level changes in the past year to help users grasp the changes in assets, combine personalized cross-product analysis and personalized recommendations of the most suitable products and services, increase the sticking between customers and the Bank, and enhance the overall contribution. |
| Convert Money Wisely | The functions of "Personal Average Exchange Cost and Exchange Rate Trend Chart" and "Extend Online Exchange Time to 2 a.m." allow users to grasp the trend and personal exchange cost, help control financial management or travel costs, and have the opportunity to enjoy a variety of discounts if they can take advantage of irregular task activities. |
| Video Services | The 365-day uninterrupted "Video Appointment of Foreign Currency Account of Other Banks" service enables users to complete the foreign currency account service through the CUBE App, allowing customers to open the CUBE App as if they walked into a branch, just like the user journey of the service desk in the air. |
| Insurance Zone | The "Insurance Zone" integrates Cathay FHC and its subsidiaries' individual insurance policies and related information, and simultaneously provides personalized online insurance services, recommending suitable property and casualty insurance products according to the needs of customers in different periods. |
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Financial Inclusion
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Financial Education
By providing diverse financial knowledge learning resources, CUB actively utilizes various channels such as forums, financial education videos...
